CRM, loyalty & booking
Customer profiles, points, vouchers, campaigns and appointments.
Frequently asked questions
Are points shared across branches?
Yes, by default — a customer earns at one branch and redeems at another. You can restrict a programme to specific branches if you would rather they did not.
Can I see what a customer usually orders?
Every profile carries full order history, spend, visit frequency and their most-ordered items, which is what makes a campaign worth sending.
How do I stop a voucher being used twice?
Set a usage limit per code and per customer when you create the campaign. The sales screen refuses a second redemption.
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